Effective Date: 3/1/2026
1. Acceptance of Terms
By accessing or using this website and/or opting in to receive communications from Luna Acupuncture AZ (“we,” “us,” or “our”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or enroll in our messaging services.
2. Medical Disclaimer
Information provided on this website and through our communications is for informational purposes only and is not medical advice. Receiving SMS messages or emails from us does not establish a provider-patient relationship. Always consult your licensed healthcare provider regarding medical concerns.
3. Use of Website:
You agree to use this website for lawful purposes only and not to misuse, disrupt, or attempt unauthorized access to any part of the site.
SMS Messaging Terms (A2P 10DLC Compliance)
4. SMS Program Description
Luna Acupuncture AZ offers both non-marketing (transactional and marketing SMS messaging programs.
Non-Marketing Messages (As Needed)
You may receive SMS messages related to:
* Appointment scheduling and reminders
* Billing notifications
* Account updates
* Care-related communication
* Responses to patient inquiries
Message frequency varies and is sent only as needed for patient communication.
Marketing Messages
You may also receive SMS messages including:
* Special offers
* Promotions and sales
* Monthly newsletters (up to **three per month**)
* Wellness updates and clinic announcements
Marketing message frequency will not exceed approximately 3 messages per month, unless you engage in a specific promotion requiring follow-up.
5. Consent to Receive SMS Messages
By providing your mobile phone number and opting in (via website form, intake paperwork, verbal consent, or other documented method), you expressly consent to receive SMS text messages from Luna Acupuncture AZ at the number provided.
* Consent is not a condition of purchase.
* Message frequency varies.
* Messages may be sent using automated technology.
You are responsible for providing an accurate mobile number.
6. Message and Data Rates
Message and data rates may apply to any messages sent to you from us and to us from you. Please contact your wireless provider for details regarding your messaging plan.
7. Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving text messages: Reply **STOP** to any message you receive from us.
After you reply STOP:
* You will receive a confirmation message.
* You will no longer receive SMS messages unless you opt in again.
To re-enroll, you must opt in again through one of our approved methods.
8. Help Instructions
For assistance:
* Reply **HELP** to any message, or
* Contact us at 480-426-9251
* Email: [hello@lunaacupunctureaz.com](mailto:hello@lunaacupunctureaz.com)
9. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
10. Privacy
Your privacy is important to us. Our data practices are described in our Privacy Policy.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
11. Eligibility
You must be at least 18 years old or the legal age of majority in your state to enroll in our messaging services. By opting in, you represent that you are the authorized user of the mobile number provided.
12. Changes to Messaging Terms
We reserve the right to modify or discontinue our SMS messaging program at any time. We may also update these Terms of Service. Updates will be posted on this page with a revised effective date.
13. Limitation of Liability
Luna Acupuncture AZ is not responsible for:
* Delayed or undelivered messages
* Errors in transmission
* Technical failures beyond our control
Use of our messaging services is at your own risk.
14. Contact Information
If you have questions regarding these Terms of Service, please contact:
Luna Acupuncture AZ
480-426-9251
[hello@lunaacupunctureaz.com](mailto:hello@lunaacupunctureaz.com)
[https://lunaacupunctureaz.com](https://lunaacupunctureaz.com)
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Email:hello@lunaacupunctureaz.com